Returns and Exchanges Policy
At Xtremo Pottery, we strive to provide high-quality products and excellent service. Please review our updated return and exchange policy below.
1. Return and Exchange Policy
1.1 7-Day Return and Exchange: We now offer a 7-day return and exchange option. If you’re not satisfied with your purchase, you can return or exchange the product within 7 days of receiving it, provided the item is unused, in its original packaging, and in a resalable condition.
1.2 Final Sale Items: Certain products marked as “Final Sale” are not eligible for return or exchange.
2. Product Suitability
2.1 Verify Product Suitability: Before making a purchase, please review product details to ensure they meet your needs.
2.2 Testing Products: To minimize any issues, we recommend purchasing minimum quantities initially to test the product’s performance and compatibility before placing a larger order.
3. Product Information
3.1 Accurate Descriptions: We make every effort to provide accurate product descriptions. If you need further information, please contact us before completing your purchase.
4. Contact Us
For any questions or concerns regarding our Return and Exchange Policy, please reach out to us at: